Balconies are a prized feature in many Australian homes and apartments, offering a private outdoor escape that blends fresh air with elevated views. But while they may seem sturdy, balconies are constantly exposed to the elements and can develop serious issues over time, especially when they haven’t been properly waterproofed.
Water ingress is one of the most common and costly problems affecting balconies across Australia. Left untreated, it can lead to structural damage, mould, safety hazards, and expensive repairs. At Protect & Seal, we specialise in professional balcony repairs that address the root of the problem, restore integrity, and protect your property long term.
If you’ve noticed signs of damage on your balcony or are concerned about leaks and cracks, this guide will help you understand the repair process, what to look out for, and why acting early can save you thousands down the track.
Why Balcony Repairs Matter
Balconies are exposed to more than just rain. They endure constant foot traffic, sunlight, shifting temperatures and moisture, all of which can gradually break down their protective layers.
A poorly maintained or inadequately waterproofed balcony can lead to:
- Leaks into lower level units or internal walls
- Efflorescence (white chalky residue caused by water movement)
- Cracked tiles or grout
- Rusted reinforcement bars (concrete cancer)
- Mould growth and internal damp patches
- Safety hazards due to tile lifting or weakened substrate
These issues don’t just affect your balcony’s appearance. They can create real risks to occupants, neighbouring properties and even the building’s structural integrity.
Common Signs Your Balcony Needs Repair

- Water pooling or slow drainage after rain
- Cracks in tiles, grout or concrete
- Loose or drummy tiles (tiles that sound hollow when tapped)
- Water stains on ceilings or walls beneath the balcony
- Peeling paint or bubbling surfaces
- White streaks or powdery residue on tiles (efflorescence)
- Mould or mildew growth near balcony doorways
Even small cracks or leaks should not be ignored. Water that seeps below the surface can cause hidden damage that becomes more expensive to fix the longer it’s left untreated.
What Causes Balcony Leaks?
Balcony leaks can result from a combination of factors, often linked to poor construction practices or gradual wear and tear. The most common causes include:
1. Failed or Inadequate Waterproofing
Waterproof membranes are designed to act as a barrier between water and the structure below. If this membrane breaks down over time or wasn’t installed correctly, water will penetrate the surface and damage the substrate.
2. Poor Drainage Design
Balconies need to be properly graded and have adequate drainage points to ensure water runs off efficiently. If water pools in certain areas, it can lead to seepage and damage.
3. Movement and Cracking
Buildings naturally move and settle, especially in areas with fluctuating temperatures. Over time, this movement can crack grout, tiles, or waterproof membranes, creating entry points for water.
4. Poor Tile Installation
Incorrect adhesive use, insufficient tile coverage, or improper expansion joints can all contribute to tile failure and water penetration.
Our Balcony Repair Process

At Protect & Seal, we offer comprehensive balcony repair services tailored to each situation. Our licensed professionals follow a proven process to identify and resolve all underlying issues, not just the symptoms.
Here’s what our typical balcony repair process includes:
1. Site Inspection and Diagnosis
We start with a detailed inspection to assess the extent of the damage. Using moisture meters, thermal imaging and visual checks, we identify all problem areas and evaluate the condition of the substrate and waterproofing system.
2. Tile Removal and Surface Preparation
If necessary, we remove damaged or drummy tiles to access the substrate below. We thoroughly clean and prepare the surface to ensure proper adhesion for the new waterproof membrane.
3. Waterproofing Application
We apply a high quality, compliant waterproof membrane suitable for external conditions. Our team ensures it is installed according to Australian Standards (AS 4654.2-2012) with proper edge detailing, drainage and curing.
4. Retiling and Grouting
Once the waterproofing is complete and cured, we retile the surface using the correct adhesives and flexible grout. We match the original tile style where possible or offer advice on upgrades if needed.
5. Sealing and Finishing
Finally, we apply premium sealers to the new tiles and grout, providing extra protection against moisture, stains and wear. The result is a watertight, visually refreshed balcony that is built to last.
Do You Always Need to Remove Tiles?
Not always. In some cases, particularly when the damage is minor and the tiles are still intact, we may be able to apply a clear waterproofing membrane over the top of the existing tiled surface. This is called a balcony reseal and can be a more affordable and less invasive solution.
However, this depends on the condition of the tiles, grout and original waterproofing. Our team will assess this during the site inspection and offer the most suitable option.
Why Choose Protect & Seal?
With over 20 years of industry experience, Protect & Seal is trusted by homeowners, strata managers, builders and renovators across Sydney for professional balcony and waterproofing repairs. We take pride in doing things properly, using the highest quality materials and ensuring all repairs meet Australian standards.
What sets us apart:
- Fully licensed and insured technicians
- Expertise in waterproofing, tiling and sealing
- Transparent, detailed quotations
- Long lasting repairs with warranty options
- Clear communication from start to finish
We treat your property as if it were our own. Ensuring clean, safe work practices and results you can rely on.
Protect Your Balcony Before Problems Get Worse
A leaking or damaged balcony is more than just an eyesore. It can be a serious risk to your home, investment or apartment block. Addressing balcony issues early is the best way to avoid long term structural damage, costly repairs and potential safety concerns.
Whether your balcony needs a full rebuild or a simple membrane reseal, Protect & Seal has the expertise to deliver high quality, durable results. Our solutions are tailored, thorough and built to last, giving you confidence and peace of mind.
Worried about your balcony?
Contact Protect & Seal today for a no obligation assessment and quote. We’re here to help you protect your property, restore your outdoor space and prevent future damage.